Customer Feedback
I just wanted to let you know that Pastor Anthony ABSOLUTELY LOVED, LOVED, LOVED the binder. It is a beautiful piece of artwork. Thank you so much for helping me with every detail. The pen was just right too! The timing of the package was great. It arrived yesterday (Friday), and Pastor and his family were coming over for dinner, so it was just perfect.
Thanks again,
Geri Z., Forked River, NJ, USA
Nothing could have prepared me for the beauty of this binder. After seeing your merchandise in person, there is not one picture on your website that captures how exceptionally gorgeous your journals are. It is like trying to explain the Grand Canyon, some things you just have to see. Even the excellent photos you sent me of the piece before it arrived didn’t capture it true essence.
At first, I was quite hesitant about paying that much for a binder but this is much more than a binder it is a magnificent piece of art. There are no words that can explain how unique it is. The richness of the unusual green color, the craftsmanship, the durability, the design,the quality and texture of the leather, the gift wrapping, the cards, and the silver clip. It exceeded my expectations, standards and imagination and I am pretty vivid in all those areas.
I could go on and on and on but I will end by saying it is a treasure that I will have for many years to come and “like fine wine, it will only get better with time.” Pieces like this, are why that ole adage was created.
Thank you,
Diane C., Valley Village, CA, USA
I received the package at my apartment, and let me tell you, the journal is exquisite. Thank you so much for your assistance. I look forward to purchasing other pieces from you in the future!
Marisa R., Philadelphia, Pennsylvania, U.S.A.
The journal exceeds my expectations and is absolutely beautiful. The color is just as I hoped: a rich, dark brown with purple undertones. The paper is terrific: great weight and hand torn edges. I can’t thank you enough for the care you took in putting this together for me.
And I even like the inscription (kinda glad we didn’t meet up on that one . . . Providence!): perfectly placed, perfectly “fonted”!
Grace to you as you continue your work and artistry,
Suzanne N., Valdosta, Georgia, U.S.A.
Z3:17
I received my journal this morning. It is absolutely beautiful! I am really impressed and thrilled, to say the least. The “crusades” lettering style is gorgeous. I also appreciate the way it was “presented”. That was a treat too. Thank you so much for your hard work and willingness to use your skills to offer such a great product. I will definitely be a repeat customer.
Sincerely,
Lori B., Mattydale, New York, U.S.A.
(Our note…this feedback is slightly different. There are two separate communications for this – once when the customer first received the custom leather binder…and a second after she gave it to the recipient of the custom leather binder).
03/13/2008: The binder is AWESOME!!!! I LOVE IT! It’s exactly what I had pictured in my mind. My husband is going to LOVE it!!
I don’t remember if I told you, but I’m using it to make a memory book for his 30th birthday. The party is on Saturday and I asked the guests to make at least one page to add to the book.
I did just want to make sure I thanked you for such an amazing product! I’ll email you again after I give it to him 
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03/19/2008:
So my husband absolutely LOVES his binder/memory book!!! I attached a couple pictures – one of the book and one of my husband and me at the party.
Again – thank you for such an amazing product! I will DEFINITELY utilize your company again if I have a similar need in the future!
Take care. Very nice doing business with you
~Andi B., Randolph, New Jersey, U.S.A.
I have just received the journal you made from my husband a couple of days ago. It took a couple of days to set in, but… there are not words to describe the impact it had upon me when I opened the package. It took my breath away. You have put so much passion and feeling into it, that it is impossible not to be affected by it all. Thank you so much, for being one of the few left out there, who continues to make handmade items for the reasons they feel empassioned by.
I hope this holiday season brings you warmth and happiness, and I will definitely be sharing with others the wonderful work you have committed your time and heart to.
Sincerely,
Nisa M.-B., Trondheim, Norway
I wanted to let you know that I just received the journal and it is absolutely beautiful. It is EXACTLY what I hoped for and I thank you for working with me to design and deliver precisely what I wanted. Your workmanship is simply exquisite and your service is impeccable. Thank you so very much!
Best Regards,
Bryan J., Berkeley Lake, Georgia, U.S.A.
Today I received the journal, and I had to tell you how ecstatic I am with not only the gorgeous journal, but the whole presentation itself. It was beautifully packaged and wrapped, and my husband was just as impressed with it- all he could say was “Oh wow…oh wow” as he flipped through it. Thank you so very much for a treasure we will be keeping for the rest our lives
- Sasha S., Wahiawa, Hawaii, U.S.A.
“…this is the sort of ensemble that would be given to a visiting head of state…“
At Legacy Journals, we value our customer’s feedback. Here’s what one customer wrote to our lead artist after receiving his hand tooled custom leather journaling gift set:
Dee,
The FedEx package with the journal arrived today – I was totally blown away when I opened it up. I was expecting the journal, but to find the leather box with the same large emblem as well as the smaller journal with the same emblem as well as some Herbin wax was total sensory overload.
The journal is absolutely exquisite. Your skills with the leather are obvious. From our initial discussion about the color, I wasn’t exactly sure how it would turn out. I need not have been concerned, this shade is one of a kind. I will be spending time just looking at it – I don’t think I could write in it at the moment.
The huge emblem on the leather box must have taken you days to create as well as the box itself. It adds immensely to make this a very special journal indeed. And then on to the smaller journal – what a great touch !! It’s in the same style and color and emblem as everything else.
I can’t wait to try out the seal with the green wax. I will definitely take it slow and easy to make sure I do it right.
Seriously, this is the sort of ensemble that would be given to a visiting head of state. It is absolutely awesome. This will certainly be a prized journal for me, to have something of your artistry in my home.
You clearly devoted quite a lot of time to this project. All I can really say is Thank You, Thank You, Thank You.
All the best,
Mike B. in CA
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